How to make a video call

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Windows
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Video calling lets you video call your contacts using WhatsApp.

Make a video call

  1. Open the WhatsApp chat with the contact you want to video call.
  2. Tap
    Video Call (video camera)
    > Call.
Alternatively, open WhatsApp, then tap the Calls tab >
Group Call or New Call (phone with plus sign)
. Find the contact you want to video call, then tap
Video Call (video camera)
.

Receive a video call

If your phone is locked, you'll see an incoming WhatsApp video call screen when someone video calls you, where you can:
  • Swipe up to accept
    Swipe Up To Accept (white video camera within blue circle)
    .
  • Swipe up to decline
    Swipe Up To Decline (red phone within gray circle)
    .
  • Swipe up to reply
    Swipe Up To Reply (speech bubble with two lines of text)
    to decline the call with a quick message.
  • If you have the option, you can tap Turn off your video to answer without video.
If your phone is unlocked, you’ll see an Incoming video call pop-up when someone video calls you, where you can tap Decline or Video.

Turn video on or off

Switch from a video call to a voice call

  • Tap
    Camera Off (video camera with slash)
    to turn your video off during calls. Your contact can choose to also turn their video off or leave it on.
  • Tap
    Video Call (video camera)
    to turn your video back on.

Note:

  • You can’t switch between voice and video for group calls.
  • You can't turn off the speaker during a video call.
  • There is no auto-answer for video calls.
  • You can’t change the camera orientation during a video call.
  • Make sure you and your contacts have strong internet connections when placing or receiving video calls.
  • To save data, make and answer calls when connected to Wi-Fi. You can also turn Use less data for calls on or off in WhatsApp
    More (three vertical dots)
    > Settings > Storage and data.
  • Video calling is only available on Android phones running version 4.1 or newer.
  • You can’t access emergency service numbers through WhatsApp, such as 911 in the United States.
  • If your call isn't going through, it's possible the other person is on an older operating system or WhatsApp version.
  • If you have a Samsung device and are experiencing issues removing filters and backgrounds on video calls, contact your phone's manufacturer.

Raise hand

To raise your hand during a video call:
  1. Tap
    more (three horizontal dots)
    .
  2. Tap Raise hand to raise your hand.
  3. Tap Lower hand to lower it.
How to make a group video call

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